Open chat inside the app
Live chat starts from the help icon on the home screen; you can send a message in two taps, and usually the first reply arrives in 13 minutes
Dhaka or Chittagong users send more messages in the evening; even with slow mobile networks, the conversation can continue
- Questions about accounts, login, APK
- Help related to bKash, Nagad, Rocket
- Incorrect password reset instructions
- Getting started steps for new users
